Adobe creative cloud installer stuck at 211/17/2023 In about 30 minutes time, I get to log back to the Mac again and found nothing is installed. The computer enters an almost hanging unusual state once the policy got triggered. I simply uploaded the PKG files into JAMF Admin and created a software installation policy. Once the package is created, a folder gets created containing an installaler.pkg and uninstaller.pkg. We use this shared license method for the lab environment (We also use Named User License method for staff and student's individual notebook) I created the package using Creative Cloud Packager (CCP) as a serialised package. And finally, I just wanted to add this: I d-loaded the CC Uninstallation app and ran it after removing things manually.I am having trouble deploying the Adobe Creative Cloud All Apps 2018 via JAMF 10.5. PS: I d-loaded the CC Desktop App from my logged-in account in the Adobe browser window under 'Apps'. no CC Desktop - Nothing and I feel after almost 48 hrs of trying I have attempted everything I now have NO CC Apps At All!! And I have SO much work to do today - No Photoshop, No illustrator. I cannot tell you how depressing this is. That was an hour ago - I am still staring at the CC Install window telling me 25% with 8-10mins left It all looked good at first because instead of est time of 80+mins it started ripping along and said est time 8-10mins - Great (I thought). After this, I ran the CC Desktop installer again. I then went into my System Preferences and turned off the Proxy settings ( as instructed here in forums) and un-checked 'Use Passive FTP Mode (PASV)'. So I had to then resort to a 'CMD-Opt-P-R' restart.Īfter this, I opened Acitivy Monitor and killed 2 instances of CC shown in there (one was marked in RED and said 'Not Responding'). I even tried booting my Mac in 'Safe Mode' (as suggest in forums) but couldn't install there from ther either as there seemed to be no internet connection (even though it said in System Preferences that I was connected via Wi-Fi to my normal connection) I couldnt even get a connection in a browser window, just 'No internet'. all seems fine but for the last hour it has been stuck at 20.5% and says in grey beneath the 'Installing (20.5%)' 8-10 mins left? Originally for the first few tries, this estimated time for download said 80-84 mins? I tried again (fourth time) to install from CC Installer and it opens a browser page, makes sure I am logged-in and then continues. So in theory, I should have NO CC products on the Mac now. First it froze at 12.5%, then I tried again after removing everything - but even by using Adobe's cleaner utility it said there issues, so I did it all manually by uninstalling EVERY App one by one. I just can't d-load the CC Desktop App at all. I am now seriously regretting this BIGTIME and I am very worried. I decided (after searching/reading for hours and hours) to uninstall CC Desktop and ALL Apps. (BTW, I know I have an older machine, but until now ALL my CC Apps were working just fine and updating fine ) I am on a Mac 2010 OS High Sierra 10.13.6 and I noticed the other day that my Libraries were not syncing correctly after downloading Photoshop 2020 and illustrator 2020. Have there been any further developments with CC Desktop hanging on installation?
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